Computer Troubleshooting Techniques for the Professional IT Tech

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With over 25 years of working IT experience, Steve (producer of the GuruBrew daily Tech Show) explains his decision making process and the steps he takes when repairing a typical computer that would come into a repair shop any day of the week. For demonstration purposes we are working on an HP Pavilion home tower with XP SP3 OS installed. Is PC Performer a virus or a bad choice for software developer.

Discussion includes but not limited to:
~Virus or Misbehave Apps
~Unruly Programs
~Knowing how to spot a useless trouble causing program
~Advise about talking the problems out in logical steps to solve issues
~Using your experience and common sense by assuming nothing

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