Do I Have Hardware or Software Problems? – Viewer Mailbag Q&A #1

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In this video we answer a question sent from a viewer of the show about his computer problems. By booting and running a computer in BIOS we can use this as our test bed to determine if the problems still exist or is absent while BIOS is running but the operating system is not. This is a very useful technique that can be used in some cases to indicate if we have a software or hardware fault while troubleshooting a machine.

If you are unsure if you have a hardware or software problem then this video is for you.


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